Nicole Arias Victoria
New Bedford,MA
Summary
Reliable professional with track record of optimizing Office administrative functions and fostering productive work environment. Strong focus on teamwork and achieving operational success. Flexible and adaptable, with skills and experience with Child Care and room management.
Overview
5
5
years of professional experience
Work History
Staff Coordinator
Always Home Care
West New York, NJ
05.2023 - 04.2025
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers..
- Coordinated with human resources department to handle payroll and personnel databases.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Office Administrator
Always Home Care
West New York, NJ
03.2023 - 05.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Daycare Teacher
Little People’s College
09.2020 - 05.2022
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers..
- Coordinated with human resources department to handle payroll and personnel databases.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Education
High School Diploma -
New Bedford High School
2020
Skills
- Customer Service
- Child Care
- Problem Resolution
- Patient Registration
- Staff Development
- Office Management
- Verbal and Written Communication
- Multiple Priorities Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Staff Coordinator
Always Home Care
05.2023 - 04.2025
Office Administrator
Always Home Care
03.2023 - 05.2023
Daycare Teacher
Little People’s College
09.2020 - 05.2022
High School Diploma -
New Bedford High School