Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Certification
Generic
NICOLE ARMSTRONG

NICOLE ARMSTRONG

Chicago,IL

Summary

Dynamic sales professional with over three years of experience specializing in strategic client relationship building and driving substantial sales growth. Proven track record of increasing revenue streams through meticulous market analysis and tailored customer engagement strategies. Committed to leveraging industry insights and innovative approaches to exceed sales targets and foster long-term client partnerships. Recognized for a results-oriented mindset and adaptability to evolving market conditions.

Overview

5
5
years of professional experience

Work History

Account Executive

Reveal Data
07.2024 - 09.2025
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Completed daily: 70-100 emails, 50-70 calls, 20 LinkedIn, 30 prospects added to sequence, and 3 proposals/contracts
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.

Account Executive

Upwork
12.2022 - 05.2023
  • Negotiated and closed deals with key clients, resulting in an increase in client retention rates for our top-tier service package.
  • Coordinated with cross-functional teams to resolve prospect issues and ensure ROI, enhancing overall satisfaction and loyalty.
  • Leveraged data analytics to identify emerging market trends, adapting sales pitches to appeal to a broader market segment.

Sr Business Development Rep

Upwork
11.2021 - 12.2022
  • Achieved >100% of quota through effective networking and personalized sales presentations tailored to client business needs.
  • Highest conversion rate for Sales Accepted Offers (SAOs) to clients closed
  • Facilitated team collaboration, which was said to play a part in the increase of team annual revenue by 20% through development and execution of targeted sales strategies focused on client needs.
  • Implemented team building strategies, such as 10-min yoga breaks to recharge, & Slack channels to share ideas, wins, & losses.
  • Conducted detailed market analysis to educate customers & stay relevant.

Logistics Account Executive

Total Quality Logistics
06.2020 - 11.2021
  • Restored long broken relationships through strategic planning and persistent follow-up with previous, high margin + high volume clients
  • Implemented a new sales method focused on trying new weekly approach and analyzing success, which improved team conversion rate by 15%.
  • Successfully managed and grew a portfolio of 50+ client accounts by delivering consistent and effective customer service, 24/7/365.

Education

Bachelor of Marine and Environmental Biology & Policy -

Monmouth University
West Long Branch, NJ
05.2017

Skills

  • Client Relationship Building
  • Lead Generation
  • Pipeline Management
  • Data Analysis
  • Competition Evaluation
  • Market Research
  • Up-to-date Product Knowledge
  • Strategic Planning
  • Sales Presentations
  • Culture Leader

Accomplishments

  • President's Club Award: Received the prestigious President's Club Award in 2023 for being the #1 top performer in the BDR zone & awarded a trip to Cabo.
  • Top Revenue Generator: Achieved the highest sales record in 2022 within my BDR team at Upwork.
  • Customer Satisfaction Excellence: Restored a 10-year broken relationship with a high revenue previous client. Regained trust to become the top 3% of high producing clients at TQL.
  • What are you most proud of?: 1 of 7 founding members of a new branch at TQL. Also, serving as the Volunteer Team Captain, arranging community service events.

Timeline

Account Executive

Reveal Data
07.2024 - 09.2025

Account Executive

Upwork
12.2022 - 05.2023

Sr Business Development Rep

Upwork
11.2021 - 12.2022

Logistics Account Executive

Total Quality Logistics
06.2020 - 11.2021

Bachelor of Marine and Environmental Biology & Policy -

Monmouth University

Certification

Advanced Sales Strategies Certification: Focused on advanced sales techniques and client acquisition strategies

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