Proven Food and Beverage Manager with expertise in cost control, inventory management, and driving sales growth. Committed to enhancing guest satisfaction and maintaining regulatory compliance.
Work History
Food and Beverage Manager
6 Years
Wawa | 07.2020 - 07.2026
Developed and managed fresh food menus, grab-and-go items, beverages, and catering programs to enhance customer satisfaction and drive sales.
Drive food service sales to hit target goals while monitoring market trends.
Collaborate with leadership peers to build tactical action plans to optimize financial resultsultsultsults.
Own the execution of corporate training plans to build proficiency among Customer Service Associates (CSAs)
Assist with recruiting, hiring, scheduling, coaching, and managing employee performance.
Maintain health, food safety, security, and cleanliness standards across the department.
Oversee inventory levels, product ordering, and equipment upkeep
Manager
1 Year 8 Months
Toojays | 11.2018 - 07.2020
Trained, motivated, and mentored staff to enhance professional development
Maintain high standards of service and ensure guest satisfaction
Oversee daily restaurant, deli, and bakery workflows
Meet KPIs, drive sales, and optimize store profits.
: Enforce company regulations, health codes, and safety standards
Manager
12 Years 9 Months
Earl Of Sandwich LLC | 02.2006 - 11.2018
Managed front-of-house and back-of-house operations to ensure seamless service delivery.
Work active shifts on the floor alongside supervisors and team members.
Source, hire, train, coach, and develop team members to build a strong workplace culture
Prioritize and maintain the brand's high customer service standards, handling issues efficiently
Manage employee scheduling and control labor and food costs to protect profit margins.
Maintain a safe work environment and enforce brand-specific food safety and sanitation procedures
Education
Associate of Science - Business Administration
Seminole State College of Florida | Sanford, FL | 05-2014
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