Nicole Beegle
Manager/ Bartender
Sugarloaf,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work History
Barista/Bartender
Levy Food Service
Big Bear, CA
11.2022 - Current
- Learned and adapted quickly to new technology and software applications.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Manager of Operations Snowsports School
Big Bear Mountain Resorts
Big Bear Lake, CA
11.1998 - 04.2022
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Oversaw inventory management activities including ordering supplies as needed.
- Investigated customer complaints related to product and service quality or delivery issues.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Hired and onboarded team members to meet immediate and expected demand.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated leadership skills in managing projects from concept to completion.
Head Bartender
Taxis Bar in the Hood
Huntington Beach, CA
06.1991 - 09.1994
- Assigned bartenders to specific tasks and duties throughout the shift.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Developed new cocktail recipes for the menu.
- Ensured that all liquor laws were followed during service hours.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Managed stock levels of all alcoholic beverages available at the bar.
Education
Travel And Tourism Certificate - Tourism And Travel Marketing
OCC
Costa Mesa, CA 09.1992 - 09.1993
Transferred Colleges - General Education
Feather River College
Quincy, CA 09.1989 - 06.1990
Skills
- Administrative Management
- Department Oversight
- Program Administration
- Data Management
- Front office operations
- Point of sale system operations
- Administrative office operations
- Microsoft Office usage
- Microsoft Outlook
Affiliations
I am affiliatated with AASI for my passions of teaching Snowboarding, USASA for my passion of Snowboard racing.
4-H and FFA for my horsemanship and equestrian showmanship.
A member of the Big Bear Chamber of Commerce as secretary of BHS.
Big Bear Discovery Center Volunteer
Accomplishments
AASI Certified Level 2 Snowboard Coach
AASI Certified Level 1 Child Specialist
USASA Women's Master Champion
RBS Certified state California
Serv Safe Certification San Barnardino
Travel and Tourism Marketing Certificate
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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