Nicole Beisel

Results-driven wine sales representative with 15 years of experience in the wine industry and over 6 years in sales. Proven ability to build strong customer relationships, generate new business leads, and exceed sales targets. Skilled in educating accounts about wine varietals and winemaking processes, managing key accounts, and developing effective sales strategies. Passionate about wine and committed to delivering exceptional customer service

General Manager at Stillwater Grill, The Chop House, Ciao

Establishing the restaurant's business plan by surveying the restaurants demands, meeting the restaurant financial objectives, attracting patrons, controlling purchases and inventory, while implementing standard operating procedures. Delivering 2.6 million annual revenue and 8% bottom line profit. Hiring and training restaurant service staff and managing staff. Successfully maintain a 24% beverage cost, 31% food cost, and 18% labor cost.

Oversaw all bar operations and created all seasonal cocktail menus at Foundry and Saloon. Developed a wine program, maintained outstanding rapport with reps and training for staff. Consistently maintained and exceeded all standards of service, guest satisfaction by incorporating regular staff development programs. Organized an efficient environment within these areas, which encouraged employees to be content, motivated and proud of the products and services provided by them, resulting in memorable experiences for the guests.

Assisted General Manager in managing daily company operations to ensure positive, safe and profitable working environment. Performed all purchasing and invoicing in a timely manner. Implemented quality and productivity objectives to achieve department goals. Recruiting, training, payroll processing, performance evaluation, promotions, and releasing the employees. Regularly developed short and long term events, budgets, expense controls, schedules, and manpower. Oversaw all aspects of a wine bar's operation, including staff management, inventory, menu development, and customer service.