Nicole Bellanger
Ponsford,MN
Summary
Certified Medical Assistant with strong skills in patient care and electronic health records management. Proficient in front desk operations, billing and coding, and health insurance verification. Experienced in laboratory procedures and health program coordination, ensuring patient safety and compliance. Committed to improving patient understanding and care quality.
Overview
19
19
years of professional experience
Work History
Certified Medical Assistant
SMSC
Prior Lake, Minnesota
07.2007 - Current
- Assisted healthcare providers with patient examinations and minor surgical procedures.
- Managed patient records in electronic health record systems, ensuring accuracy and maintaining confidentiality.
- Scheduled appointments and coordinated patient referrals to optimize clinic workflow.
- Collected, labeled, and processed lab specimens for diagnostic testing, ensuring proper handling.
- Maintained cleanliness of examination rooms and organized medical supplies to support efficient operations.
- Educated patients on medications, procedures, and physician's instructions to promote understanding and adherence.
- Administered injections, immunizations, and treatments per physician directives to ensure patient safety.
- Collaborated with healthcare team to enhance patient care coordination and communication.
Contract Health Coordinator
SMSC
Prior Lake, Minnesota
09.2021 - 04.2025
- Coordinated health program initiatives for diverse client populations, improving access to care at SMSC Shakopee Dakota Clinic.
- Liaised between community members and healthcare providers to enhance healthcare access and support.
- Facilitated referrals for medical or social services based on client needs.
- Communicated compassionately with patients while ensuring confidentiality of medical information.
- Explained policies, procedures, and services clearly to patients to ensure understanding.
- Monitored compliance with health regulations and standards across multiple programs.
- Maintained records management system, streamlining processing of personal information and facilitating report generation.
- Managed application processing and updated information on spreadsheets while directing phone inquiries.
Cashier/Stocker
Dollar General Store
Shakopee, Minnesota
11.2006 - 03.2007
- Processed high-volume customer transactions with accuracy to enhance customer satisfaction.
- Operated cash register efficiently, processing payments via various methods.
- Managed POS system operations to ensure efficient payment processing and exceptional customer service.
- Restocked shelves with new inventory to maintain product availability. with newly arrived products to maintain inventory levels.
- Ensured cleanliness of checkout area, including countertops, registers, and floors.
- Maintained neat and safe workspace to prevent accidents and injuries.
- Prepared store for opening by organizing merchandise and setting up displays to attract customers. by building racks and stocking merchandise before launch.
Education
Certificate - Certified Medical Assistant
Bryman Institute
Eagan, MN12-2005
Some College (No Degree) - Licensed Practical Nurse
Northwest Technical And Community College
Detroit Lakes, MN05-1999
High School Diploma -
Heart of The Earth Survival School
Minneapolis, MN06-1994
Skills
- Patient care and education
- Electronic health records management
- Health program coordination
- Medical documentation and billing
- Team collaboration and communication
- Appointment scheduling and follow-up
- Wound care and infection control
- Safety compliance and procedures
- Sample collection and processing
- Medication administration and management
- Insurance verification and confirmation
- Time management and organization
- Basic life support certification
- Telephone etiquette and customer service
- Phlebotomy techniques and practices
- Electrocardiography (EKG) skills
- Emergency response preparedness
Timeline
Contract Health Coordinator
SMSC
09.2021 - 04.2025
Certified Medical Assistant
SMSC
07.2007 - Current
Cashier/Stocker
Dollar General Store
11.2006 - 03.2007
Certificate - Certified Medical Assistant
Bryman Institute
Some College (No Degree) - Licensed Practical Nurse
Northwest Technical And Community College
High School Diploma -
Heart of The Earth Survival School