Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Nicole Berube

New Bedford,MA

Summary

Dynamic and organized professional with proven expertise as a Receptionist at Sacred Heart Nursing Home. Skilled in data entry and call management, I excel in delivering exceptional customer service while maintaining confidentiality. My strong time management and tech-savvy abilities enhance operational efficiency and ensure a positive visitor experience.

Overview

12
12
years of professional experience

Work History

Receptionist

Sacred Heart Nursing Home
New Bedford, MA
- Current
  • Managed front desk operations efficiently, ensuring seamless visitor coordination and communication.
  • Performed data entry and filing tasks accurately to maintain organized client records.
  • Facilitated communication between departments to enhance service delivery and operational flow.
  • Provided exceptional customer service support by addressing inquiries and resolving issues promptly.
  • Maintained confidentiality of sensitive information in compliance with privacy regulations.
  • Coordinated visitor access and ensured safety protocols were followed consistently.
  • Handled call management by directing incoming calls to appropriate personnel efficiently.
  • Collaborated with healthcare staff to ensure timely communication regarding patient needs.
  • Managed incoming packages and deliveries, ensuring proper distribution within the facility.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Seasonal Associate

Hot Topic
No. Dartmouth, MA
11.2019 - 12.2019

Personal Care Assistant

Tempus Unlimited
New Bedford MA
09.2017 - 05.2019

Bake Shop Clerk

Stop and Shop
New Bedford, MA
08.2014 - 02.2015

Cashier

Stop and Shop
New Bedford MA
09.2014 - 10.2014

Bakery Clerk

Stop and Shop
New Bedford MA
08.2014 - 09.2014

Cashier

Family Dollar
New Bedford MA
10.2013 - 08.2014

Education

High School Diploma -

Bishop Stang High School
No. Dartmouth MA

Liberal Studies

BCC
New Bedford, MA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Seasonal Associate

Hot Topic
11.2019 - 12.2019

Personal Care Assistant

Tempus Unlimited
09.2017 - 05.2019

Cashier

Stop and Shop
09.2014 - 10.2014

Bake Shop Clerk

Stop and Shop
08.2014 - 02.2015

Bakery Clerk

Stop and Shop
08.2014 - 09.2014

Cashier

Family Dollar
10.2013 - 08.2014

Receptionist

Sacred Heart Nursing Home
- Current

Liberal Studies

BCC

High School Diploma -

Bishop Stang High School
Nicole Berube