Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Biernot

Westland,MI

Summary

Professional bartender with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

26
26
years of professional experience

Work History

Bartender

Detroit Yacht Club
05.2025 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Keep the bar presentable and well-stocked to meet customer needs. Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Sales Consultant

Village Green Holding
08.2024 - 05.2025
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.

Bartender

Antonio's Cucina Italiana
05.1999 - 08.2024
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Demonstrated great Customer service skills and responded to requests in a timely manner.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Education

Liberal Arts -

Henry Ford Community College
Dearborn, MI
01.1999

High School Diploma - undefined

Dearborn High School
Dearborn, MI
06.1997

Skills

  • Outstanding customer service
  • Point of sale systems
  • Supportive team member
  • Highly reliable

Timeline

Bartender

Detroit Yacht Club
05.2025 - Current

Sales Consultant

Village Green Holding
08.2024 - 05.2025

Bartender

Antonio's Cucina Italiana
05.1999 - 08.2024

High School Diploma - undefined

Dearborn High School

Liberal Arts -

Henry Ford Community College

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