Administrative Assistant
The Minnesota Center for Professional Development
Madison, WI
08.2013 - 09.2016
- Provided direct administrative support to the Director of Operations
- Coordinated travel arrangements, ordered supplies, and ensured functionality of office equipment to streamline operations
- Delivered customer service to educators and trainers via phone, email, and Zendesk, enhancing communication and support
- Developed quarterly reports for partnering agencies to support strategic decision-making
- Performed data entry of sensitive and confidential materials
- Presented a how-to seminar at the 2015 Minnesota Association for the Education of Young Children (MnAEYC)