Nicole Booker
Spartanburg,SC
Summary
Proven leader and efficient problem-solver, I enhanced workflow and customer satisfaction at Walmart and Kohler Co. Expert in cash handling and fostering team productivity, I adeptly managed inventory and resolved complaints, significantly boosting operational efficiency. My dependability and complex problem-solving skills ensure peak performance and reliability in fast-paced environments. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
26
26
years of professional experience
Work History
Cashier
Walmart
Spartanburg, SC
10.2024 - Current
- Worked closely with front-end staff to assist customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
Warehouse Lead
Kohler Co
Spartanburg, SC
06.1999 - 04.2024
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Staged and sorted products for loading.
- Utilized forklift to move inventory items.
- Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Created reports detailing shipment information such as quantity received or shipped out, product availability.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Palletized boxes to increase movement and shipment efficiency.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Removed damaged products from outgoing shipments during final inspections.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Loaded and unloaded trailers with care and efficiency.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
Education
High School Diploma -
Union High School
Union, SC06-1991
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Refund handling
- Expense tracking
- Complex Problem-solving
- Sales transactions
- ID verification
- Cash register systems
- Cash handling
- Dependability and reliability
- Patience and empathy
Timeline
Cashier
Walmart
10.2024 - Current
Warehouse Lead
Kohler Co
06.1999 - 04.2024
High School Diploma -
Union High School
Similar Profiles
Niolopuahokuahi-ahi Cockett-SaitoNiolopuahokuahi-ahi Cockett-Saito
Team Associate at WalmartTeam Associate at Walmart
Anna Marie CasinovaAnna Marie Casinova
Associate at WalmartAssociate at Walmart
Ashley LawrenceAshley Lawrence
Order Filler at WalmartOrder Filler at Walmart
Charitha VemulaCharitha Vemula
Retail Associate (Part-Time) at WalmartRetail Associate (Part-Time) at Walmart
Nicholas ClarkeNicholas Clarke
Senior Technical Solutions Engineer at Cisco SystemsSenior Technical Solutions Engineer at Cisco Systems