Nicole Boyle-Zavala
Irving
Summary
Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in new role.
Overview
5
5
years of professional experience
Work History
Supervisor
City of Irving Aquatics
05.2020 - Current
- Maintained clean and sanitary conditions for swimmers by regularly testing water quality and ensuring proper chemical balance.
- Developed comprehensive training programs for lifeguards that focused on both technical skills and customer service excellence.
- Spearheaded efforts to maintain high levels of cleanliness across all areas of the facility, contributing to a pleasant environment for patrons.
- Conducted regular safety drills with staff, reinforcing emergency response protocols and ensuring quick action during emergencies.
- Trained new lifeguards to ensure they were properly prepared for their roles, resulting in a highly skilled team.
Swim Instructor
Irving ISD
08.2021 - 05.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Bachelor Of Arts - Business
The University of Dallas
Irving, TX08.2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Team building
Languages
Spanish
Native or Bilingual
Awards
- Satish and Yasmin Gupta Entrepreneurial Award The University of Dallas2022
- Texas Leadership Forum Winner and Washington DC Summer Internship Participant 2019
- Irving Schools Foundation Scholarship
Timeline
Swim Instructor
Irving ISD
08.2021 - 05.2022
Supervisor
City of Irving Aquatics
05.2020 - Current
Bachelor Of Arts - Business
The University of Dallas
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