Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Quickly assess the patient's condition based on their phone description, considering symptoms, severity, and medical history.
Determine the urgency and appropriate care level for each patient, directing them to the most suitable resource, whether it's an in-person visit, an appointment, or a phone follow-up.
Provide patients with appropriate advice and information regarding their condition, treatment options, and self-care instructions.
Effectively communicate with patients and other healthcare professionals, ensuring a smooth and coordinated patient experience.
Accurately document all interactions and assessments in the patient's electronic health record.
Project: Patient Keeper and I-Mobile
Areas of Experience: ER, Med-Surge, ICU, PCU, SICU, Psych, Inpatient Rehab