
Dedicated healthcare professional with over 8 years of experience in surgery scheduling and patient coordination. Strong communicator skilled in teamwork and attention to detail, ready to enhance operational efficiency and patient care.
Communicated daily with providers, management, patients, hospital staff, insurance companies, and medical device reps. Managed providers schedules, Submit and process all referrals and authorizations prior to all surgeries and procedures performed using Epic system, schedule all surgeries and procedure in Epic on multiple hospital snapboards, Help on board new providers in multiple specialties clinics, Covered other referral/surgery schedulers in other lcinic with asked, checked in/out patients, back up to the front desk staff when needed, schedule appointments when necessary.
responsible for an average of 15+ patients daily per their care directive, help with their daily living needs, help nurses with wound care, catheters, and other procedures, monitored vital signs, document in patient;s chart, answer call lights, help transfer, help trained new staff.
Submit and process all referrals for multiple specialties, receive authorization per insurance requirement and guidelines, communicated with patients and providers on a daily bases, answered phones, check in/out patients, schedule appointments, covered front desk when needed
Scanned all paper chart into EMR system, pull and prepped charted when needed, collect monies, verify insurance coverage, answer phones, check in/out patients, schedule appointments, cover front desk when needed.