Nicole Brustoski
Tallmadge,OH
Summary
Recent college graduate with strong communication skills and a collaborative approach to problem-solving. Bringing the ability to apply academic knowledge to real-world challenges, and contributing effectively to team success. Eager to leverage classroom experiences to deliver measurable results in a professional setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
The Human Bean
Green, OH
01.2023 - Current
- Supervised and led employees to maintain productivity and customer service levels.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Prepared the store for opening each morning by arriving between 4:30 and 5:00 A.M.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Shift Leader
Dairy Queen Grill & Chill
Uniontown, OH
06.2020 - 12.2022
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Followed all health code regulations while preparing food items for customers.
- Assisted in training new employees on shift operations.
- Resolved customer complaints by actively listening, empathizing, and providing appropriate solutions in a timely manner.
Education
Bachelor of Arts - Environmental Studies
Kent State University
Kent, OH05-2025
Associate of Arts -
Stark State College
Canton, OH05-2022
Skills
- Critical Thinking
- Team collaboration
- Creative problem solving
- Strong work ethic
- Adaptable
- Analysis of samples
- Data collection and analysis
- Water testing equipment utilization
- Water quality analysis
- ARSET
- Microsoft Excel
- Rhino 7
Certification
- AutoCad
- Project WILD
Timeline
Shift Leader
The Human Bean
01.2023 - Current
Shift Leader
Dairy Queen Grill & Chill
06.2020 - 12.2022
Bachelor of Arts - Environmental Studies
Kent State University
Associate of Arts -
Stark State College
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