Nicole Caldara
Atlanta,GA
Summary
CVO specialist with comprehensive expertise in credentialing, project management, and staff development. Demonstrates a commitment to regulatory compliance and operational optimization, while enhancing team dynamics and productivity. Strong track record in mentoring teams and delivering innovative solutions to streamline processes.
Overview
11
11
years of professional experience
Work History
CVO Manager
Locumtenens.com
Alpharetta, USA
12.2025 - Current
- Oversaw daily activities of privileging team, ensuring efficient and accurate task completion
- Ensure that the credentialing process for healthcare providers is carried out efficiently and in compliance with all regulatory and company standards
- Collaborate with other departments such as licensing, provider enrollment and recruiters to ensure a smooth credentialing process for internal and external clients
- Managed projects and timelines through stakeholder collaboration, creating innovative solutions to enhance processes
- Developed and implemented ongoing training and development programs for associates to enhance skills and knowledge
- Prepare and present reports on team activity, compliance and performance to allocate resources effectively
- A Jackson Healthcare Company
CVO Team Lead
Locumtenens.com
Alpharetta, USA
11.2024 - Current
- Oversee the maintenance and accuracy of privileging records within the company database to ensure data integrity and compliance with regulatory standards
- Monitored and reviewed work of privileging specialists to ensure accuracy, compliance with organizational policies, and readiness for internal audits, enhancing audit preparedness
- Work closely with management to allocate privileging files effectively, supporting team workload balance, while independently handling a personal queue of 15–20 active files
- Act as a team resource, supporting team members through effective problem-solving and issue resolution
- Generated and analyzed reports on team productivity to provide actionable insights and identify performance trends for management decision-making
- A Jackson Healthcare Company
Senior CVO Specialist
Locumtenens.com
09.2022 - 11.2024
- Acted as a credentialing/privileging subject matter expert and mentor, fostering strong team dynamics, promoting organizational values, and maintaining adherence to industry standards and best practices.
- Managed and maintained 35+ clinician and advanced practice provider files daily, ensuring compliance and accuracy
- Collaborated with internal training teams to develop reference guides and standardize credentialing workflows, enhancing department efficiency
- Assisted leadership in achieving departmental goals through identification of workflow optimization and process improvement opportunities
- Support onboarding and training of new team members to ensure smooth integration and role readiness
CVO Specialist
Locumtenens.com
09.2019 - 09.2022
- Partner with healthcare professionals and clients, including hospitals and ambulatory centers, to ensure concise credentialing processes and smooth transitional onboarding
- Validated and reviewed clinician qualifications to ensure compliance with NCQA standards and alignment with client business models
- Conduct primary source verifications, navigate state and federal healthcare regulations, and maintain accurate records using document and database management systems
- Maintained and managed 35+ clinician and advanced practice provider files daily, ensuring accuracy and compliance with regulatory standards
- Established and maintained trust with stakeholders by delivering quality analysis and insights to assess risk and mitigate malpractice
Salon Manager
Dyer and posta salon
Kennesaw, USA
07.2015 - 09.2019
- Coordinated daily schedules and shift assignments for 30+ employees, optimizing staffing to ensure smooth workflow
- Manage salon inventory, including professional hair color, retail products, and operational supplies, maintaining accurate stock levels and minimizing waste
- Maintain detailed and up-to-date client records, including service history, pricing, and product preferences, to support personalized service and sales strategies
- Recruited, onboarded, and trained new associates on Microsoft Office applications and scheduling software, enhancing team productivity
- Developed and maintained relationships with vendors and retail partners, ensuring timely ordering of supplies and cost management
Education
- History
KENNESAW STATE UNIVERSITY
Kennesaw, GA01-2016
Skills
- Healthcare operations
- Regulatory compliance
- Client relationship management
- Project management
- Process optimization
- Quality assurance
- Data analysis
- Skilled in Salesforce Navigation
- Proficient in Microsoft Office Suite
- Staff development
Awards
- 2024 CVO Associate of the Year
- 2022 Operational Excellence Award Winner
Accomplishments
- 2024 Associate of the Year
- 2022 Operational Excellence Award Winner
Timeline
CVO Manager
Locumtenens.com
12.2025 - Current
CVO Team Lead
Locumtenens.com
11.2024 - Current
Senior CVO Specialist
Locumtenens.com
09.2022 - 11.2024
CVO Specialist
Locumtenens.com
09.2019 - 09.2022
Salon Manager
Dyer and posta salon
07.2015 - 09.2019
- History
KENNESAW STATE UNIVERSITY