Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Caldwell

Muscle Shoals,AL

Summary

Dynamic employee with a proven track record in cash handling and customer service excellence, notably at Jim Hudson Toyota. Skilled in payment collection and issue resolution, I excel in maintaining meticulous records and fostering customer satisfaction. My enthusiastic approach and clear communication have consistently enhanced client experiences and streamlined financial transactions.

Overview

22
22
years of professional experience

Work History

Cashier

Greenway Chevroley
Tuscumbia, Alab
06.2021 - 11.2023
  • Maintained a balanced cash drawer daily.
  • Balanced all daily transactions.
  • Handled all cash and check deposits.
  • Verified and collected payment for all extended warranty claims.
  • Collected payment for all outside service vendors.

Warranty Administrator

Jim Hudson Toyota
Irmo, SC
01.2011 - 06.2014
  • Processed warranty paperwork for accurate documentation, reporting and filing.
  • Utilized problem solving skills to resolve customer disputes quickly and efficiently.
  • Reconciled deliverables, monitored schedules of open claims and collaborated with accounting staff to pursue payments.

Customer Satisfaction Representative

Jim Hudson Lexus Of Columbia
Columbia, SC
07.2001 - 12.2009
  • Collected feedback from customers on their satisfaction with products and services.
  • Helped customers come to a satisfactory conclusion on any issues they had with their visit.
  • Contacted customers after each visit to ensure they were satisfied with the services they received.
  • Light AP/AR work, posting of gas receipts to appropriate accounts, and regular key inventory.

Education

High School Diploma -

Lexington High School
Lexington, South Carolina
08-2001

Skills

  • Drawer balancing
  • Payment posting
  • Clear communication
  • Issue resolution
  • Customer service excellence
  • Transaction handling
  • Records maintenance
  • Cash handling and management
  • Data entry
  • Daily reporting
  • Payment collection

Timeline

Cashier

Greenway Chevroley
06.2021 - 11.2023

Warranty Administrator

Jim Hudson Toyota
01.2011 - 06.2014

Customer Satisfaction Representative

Jim Hudson Lexus Of Columbia
07.2001 - 12.2009

High School Diploma -

Lexington High School
Nicole Caldwell