Nicole Caldwell
Alexandria,VA
Summary
Results-driven professional with a strong work ethic and exceptional interpersonal skills, recognized for adaptability in dynamic environments. Proven ability to work effectively unsupervised while rapidly mastering new concepts and tools. Seeking opportunities to leverage these skills in challenging roles that promote growth and development.
Overview
7
7
years of professional experience
Work History
Temp Worker
Michaels Arts and Crafts
Philadelphia, PA
09.2025 - 12.2025
- Assisted customers with product selection and provided creative project ideas.
- Maintained organized inventory, ensuring availability of supplies and materials.
- Operated cash register efficiently, processing transactions and handling customer inquiries.
- Collaborated with team members to set up displays and merchandise products effectively.
Shift Leader
Rita's Italian Ice
Alexandria, VA
05.2025 - 08.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled cash transactions accurately, balancing registers at the end of each shift to maintain financial accountability.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
Catering Manager
Rita's of Alexandria
Alexandria, Virginia
05.2024 - 10.2024
- Coordinated logistics for off-site events, including transportation, setup, and breakdown of catering equipment.
- Managed all aspects of catering operations, including planning, budgeting, and execution for events of varying sizes.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
- Promoted a positive work culture through consistent interpersonal skills.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
Treat Team Leader
Rita's of Alexandria
Alexandria, VA
05.2023 - 08.2023
- Streamlined daily operations through effective leadership.
- Completed additional training and certification to become an Ice Maker.
- Promoted a positive work culture through consistent interpersonal skills.
- Maintained a clean, organized work area at all times, and encouraged similar dedication in team members to maximize group efficiency.
- Produced food products of desired flavors, textures, and colors by properly interpreting and following established recipes and procedures.
- Trained new employees on proper use of equipment as well as safety procedures related to food handling.
Information Technology Temp
The City of Alexandria
Alexandria, VA
07.2022 - 09.2022
- Worked on the City's IT team.
- Streamlined year-end inventory process for over 600 users.
- Managed detailed information input consistently and reliably.
Pet Care Professional
Becky's Pet Care
Springfield, VA
05.2022 - 07.2022
- Ensured quality care for clients' pets, including anything from walking dogs to giving cats their daily medications.
- Effectively communicated with team members and clients to provide accurate information for each animal.
- Navigated unexpected circumstances and troubleshooted problems that arose.
GSR
Mission BBQ
Alexandria, VA
07.2020 - 12.2020
- Operated cash register efficiently to process payments from customers.
- Processed customer orders through in-person interactions and phone communication.
- Organized curbside and carryout orders for large groups efficiently.
- Achieved a presentable dining atmosphere by performing cleaning duties, and replenishing stock after closing.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
Kennel Attendant
Hayfield Animal Hospital
Alexandria, VA
03.2019 - 08.2019
- Sterilized boarding areas, kennels, surgical rooms, and the exam rooms.
- Monitored the health of animals daily, and reported any changes or concerns to the supervisor.
- Provided daily exercise for pets in accordance with their owners' instructions.
- Provided socialization opportunities for pets through playtime activities.
Education
Bachelor of Arts - Philosophy
Saint Joseph's University
Philadelphia, PA05-2026
Skills
- Experienced with Microsoft software
- MacOS app utilization
- Catering advisory services
- Food sales expertise
Additional Activities
- Appalachia Service Project (ASP), Our Lady Queen of Peace, July 2018 & August 2019
- League of Women Voters, September 2020
- Philadelphia Immersion Service Program, Saint Joseph's University, August 2021
- ASPIRE Mentor Program, Saint Joseph's University, Fall 2021
- Sister of Alpha Gamma Delta- Zeta Pi chapter, Saint Joseph's University, January 2022- September 2023
- Hospice Volunteer, Saunders's House (Mainline Hospice), Fall 2023
- Work Study, Saint Joseph's University, 2024-2025 School Year
Timeline
Temp Worker
Michaels Arts and Crafts
09.2025 - 12.2025
Shift Leader
Rita's Italian Ice
05.2025 - 08.2025
Catering Manager
Rita's of Alexandria
05.2024 - 10.2024
Treat Team Leader
Rita's of Alexandria
05.2023 - 08.2023
Information Technology Temp
The City of Alexandria
07.2022 - 09.2022
Pet Care Professional
Becky's Pet Care
05.2022 - 07.2022
GSR
Mission BBQ
07.2020 - 12.2020
Kennel Attendant
Hayfield Animal Hospital
03.2019 - 08.2019
Bachelor of Arts - Philosophy
Saint Joseph's University