Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Cascioli

Warren,MI

Summary

Dynamic Sales Account Executive with a proven track record at Dr Dennis Gross Skincare, excelling in business development and client relationship management. Successfully expanded territory and achieved significant brand exposure through strategic management. Recognized for top sales performance and driving customer satisfaction and loyalty.

Overview

13
13
years of professional experience

Work History

Sales Account Executive

Dr Dennis Gross Skincare
Warren, MI
03.2022 - Current
  • I expanded my region by growing existing accounts and establishing new client relationships across the Midwest.
  • Maintained ongoing communication with account partners through scheduled visits, check-ins, resulting in increased loyalty and sales retention.
  • Conducted regular training sessions, enhancing product knowledge, and driving sales.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Hosted and managed skincare events with spa accounts, attracting new customers, and increasing brand exposure.
  • Performed product demos at trainings, meetings, and tradeshows.

Spa Manager

MGM Grand Detroit Hotel & Casino
Detroit, MI
09.2012 - 03.2022
  • Anticipated spa and hotel guest concerns and addressed problems quickly to ensure guest satisfaction.
  • Successfully managed operations for a resort day spa, including staff personnel recruitment and management, implementing regular trainings, daily motivational team huddles to keep moral up, in turn keeping the spa team focused and our guests satisfied.
  • Successfully directed all spa operations, including supervising a team of 50+ employees and overseeing the spa budget.
  • I interviewed, hired, and created all spa training protocols, as well as monitored performance and mentored the staff of over 50 employees.
  • Developed monthly, seasonal, and targeted promotions to drive brand exposure and generate revenue.
  • Achieved the "TOP 100 BEST SPAS" in America award for 2018 and 2019, ranking in the top 25 spas in the US.
  • Successfully maintained a FORBES 4-star ranking from 2014 to 2019.

Education

Associate of Arts -

Macomb Community College
Warren, MI
05-1996

Skills

  • Business development strategies
  • Sales forecasting
  • Lead generation
  • Event management
  • Effective communication
  • Territory management
  • Relationship building and management
  • Team building and leadership
  • Time management
  • Problem resolution
  • Planning and coordination

Accomplishments

  • Recognized Two Years in a Row as Top Sales Performer @ Dr Dennis Gross Skincare.
  • Awarded Rookie of the Year in 2023, demonstrating outstanding performance during the first year.
  • Named Top Sales Representative in 2024, surpassing sales targets and contributing significantly to the teams success. Achieved 130% of my annual sales goal, consistently surpassing targets.
  • Grew territory revenue to nearly $1 million, expanding client base.
  • Successfully opened and launched a 13-location Salon and Spa, which employs over 150 estheticians.

Timeline

Sales Account Executive

Dr Dennis Gross Skincare
03.2022 - Current

Spa Manager

MGM Grand Detroit Hotel & Casino
09.2012 - 03.2022

Associate of Arts -

Macomb Community College
Nicole Cascioli
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