Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Ceasar

McLeansville,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

17
17
years of professional experience

Work History

Personal Care Administrator

Peace Haven Home Health
07.2023 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provide support for the office staff. Organized office operations.
  • Answer calls, scheduling, and filing.

Customer Sales and Service Expert

AT&T Mobility
09.2006 - 06.2023
  • Handled calls promptly and with courteous professionalism.
  • Provided recommendations for business solutions to fit customer needs.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Processed orders, service requests and applied information to customers.
  • Completed call documentation while speaking with customers.
  • Maintained business customer's accounts with a focus on retention.
  • Provided resolution support for internal customers
  • Ensure the product meets quality and performance standards through testing and quality assurance processes.
  • Team Lead

Education

Associate of Applied Science - Medical Assisting

Miller-Motte Technical College - Lynchburg
Lynchburg, VA
05.2003

Skills

  • Supplies Ordering
  • Schedule Coordination
  • Presentation Creation
  • Strong Interpersonal skills
  • Strong record-keeping and analytical skills
  • Digitally proficient
  • Leadership

Accomplishments

Achiever's Club multiple years

Quality Award 2007-2010

Timeline

Personal Care Administrator

Peace Haven Home Health
07.2023 - Current

Customer Sales and Service Expert

AT&T Mobility
09.2006 - 06.2023

Associate of Applied Science - Medical Assisting

Miller-Motte Technical College - Lynchburg

Similar Profiles

CREATE PROFILE
Nicole Ceasar