Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Chavarro

Ronkonkoma,NY

Summary

Detail-oriented and compassionate medical receptionist with experience managing patient scheduling, office communications, and ensuring smooth front-desk operations in a fast-paced healthcare environment. Known for providing exceptional customer service and maintaining professionalism under any circumstance. Able to manage multiple tasks and prioritize effectively in fast-paced environments while using strong organizational skills as well as excellent verbal and written communication skills.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Stony Brook Childrens
Lake Grove , NY
07.2024 - Current
  • Performed data entry tasks related to billing and collections procedures.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Answered phones promptly and directed calls appropriately.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Took messages from patients and promptly relayed to appropriate staff.

Catering Server

Villa Lombardis
Holbrook, NY
06.2023 - 07.2024
  • Provided excellent customer service throughout the duration of an event.
  • Prepared and served food items to guests in a timely manner.
  • Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, dairy-free options at each event.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Ensured compliance with health and safety regulations at all times.``
  • Restocked supplies such as beverages, condiments, plates or glasses when necessary.

Education

High School Diploma -

Sachem High School North
Lake Grove, NY
06-2022

Skills

  • Inpatient care
  • Telephone etiquette
  • Medical terminology
  • Referral verification
  • Point-of-sale system
  • Strong communication skills
  • Hospitality and accommodation
  • Guest service
  • Exceptional customer service
  • Station stocking
  • Beverage service
  • Efficient food preparation

Languages

Spanish
Professional

Timeline

Medical Receptionist

Stony Brook Childrens
07.2024 - Current

Catering Server

Villa Lombardis
06.2023 - 07.2024

High School Diploma -

Sachem High School North

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Nicole Chavarro