Nicole Cicchetti
Nutley
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
7
7
years of professional experience
Work History
Receptionist
Deanna Carell Acupuncture
01.2023 - Current
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled and confirmed appointments and meetings for management team.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Cashier /Customer Service Manager
Center Ridge Garden Center
04.2018 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Master of Science - Business Administration
Montclair State University
Montclair, NJ05-2025
Associate Degree in Science - Business
Bergen Community College
Paramus, NJ08-2024
High School Diploma -
Nutley High School
Nutley, NJ06.2022
Skills
- Office Equipment Operations
- Multi-Line Telephone Skills
- Organization and Efficiency
- Meticulous and Organized
- Scheduling and Calendar Management
- Greeting and Seating Clients
- Visitor and Customer Relations
- Multitasking and Prioritization
- Verbal and Written Communication
- Positive Attitude and Energetic
- Customer Service
- Appointment Scheduling
Accomplishments
- Achieved recognition by management for friendly and responsive service.
Timeline
Receptionist
Deanna Carell Acupuncture
01.2023 - Current
Cashier /Customer Service Manager
Center Ridge Garden Center
04.2018 - Current
High School Diploma -
Nutley High School
Master of Science - Business Administration
Montclair State University
Associate Degree in Science - Business
Bergen Community College
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