Nicole Cross
Billings,MT
Summary
As an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Constantly striving to be highly motivated and a committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasking and prioritizing workloads with little or no supervision as well as being a detail-oriented professional. Enhancing education and begin working as a certified surgical tech will be a perfect final step.
Overview
6
6
years of professional experience
Work History
National Certified Medical Assistant
SCL Health
Billings, MT
09.2020 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
National Certified Medical Assistant
Ortho Montana Orthopedics & Sports Medicine
Billings, MT
08.2018 - 09.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Oriented and trained new staff on proper procedures and policies.
Education
No Degree - Certified Tech in Surgery
MedCerts
Livonia, MI03.2023
No Degree - Certified Medical Assisting
Charter College
Billins, Mt10.2018
High School Diploma -
Worland High School
Worland, WY05.2007
Skills
- Finger Pricks
- Wound Care
- Routine Laboratory Testing
- Patient Medical Histories
- Proper Waste Disposal
- Examination Preparation
- Blood and Tissue Collection
- Wound Care and Irrigation
- Recording Vital Signs
- Proper Sterilization Techniques
- OSHA Regulations
- Medical Coding
- EMR Systems
- Removing Sutures
- Simple Dressings
- Infection Control Procedures
- Dressing Removal
- Lab Specimens and Collections
- Performing EKGs
- Sharps Disposal
- Phlebotomy Functions
- Cleaning and Organizing
- Problem Anticipation and Resolution
Timeline
National Certified Medical Assistant
SCL Health
09.2020 - Current
National Certified Medical Assistant
Ortho Montana Orthopedics & Sports Medicine
08.2018 - 09.2020
No Degree - Certified Tech in Surgery
MedCerts
No Degree - Certified Medical Assisting
Charter College
High School Diploma -
Worland High School
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