Nicole Cuadra
Miami
Summary
A dedicated in detail oriented, medical coding and billing student pursuing AAPC CPC,CPC certification. proficient in ICD-10CM and HCPCS level lvl coding , seeking an entry-level position to utilize rigorous training to ensure compliant accurate and efficient claim processing. six years of experience and in-depth understanding of medical standards, including compliance and healthcare administration. skilled and obtaining prior authorizations and explaining insurance benefits, and financial responsibilities to patients. organizational abilities and efficiency in high volume clinical environments while maintaining HIPAA compliance and exceptional patient service.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
South Florida Perinatal Medicine
08.2022 - Current
- Managed daily front desk operations, ensuring efficient patient flow and excellent customer service.
- Coordinated appointment scheduling and maintained accurate patient records using electronic health record systems.
- Verify patient eligibility and benefits prior to appointments and procedures
- Educate patients regarding insurance coverage, deductible, coinsurance, responsibility, and billing concerns
- Collect co-pay, coinsurance, deductible, balance balances, and other patient payments, accurately, and professional
- Resolved, patient billing and insurance related issues through communication with insurance companies and internal departments
- Obtain and process prior authorization for diagnostic imaging and specialty fetal medicine
- Review referrals to confirm, accuracy and ensure service alliance with providers orders, and patient appointments
Receptionist
Susan Fox Doctors office
03.2019 - 08.2022
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Conducted patient intake interviews to collect medical information and insurance details.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Managed physician calendar, including scheduling patient appointments and procedures.
- Compiled physical and digital documents, charts and reports to meet business and patient needs.
- Oversaw appointment scheduling for corporate employees and company visitors
Education
High School Diploma -
Bridgeprep Academy Of Arts And Minds
06.2017
Skills
- Prior authorization and referral coordination
- Date entry
- Administrative support
- HIPAA Compliance
- Customer assistance
- Telephone etiquette
- Time management and multitasking
- Operating multi-line telephones
- Organizational skills
- Task prioritization
- Insurance verification expertise
- Coverage and authorizations
- Insurance authorizations
Timeline
Front Desk Coordinator
South Florida Perinatal Medicine
08.2022 - Current
Receptionist
Susan Fox Doctors office
03.2019 - 08.2022
High School Diploma -
Bridgeprep Academy Of Arts And Minds