NICOLE CYPERT

Confident, Articulate, and Forward-Thinking Leadership Accomplished clinician ready to take on new opportunities in dental sales, with an organization in need of a proven professional. Appreciated for insightful consultative solutions that achieve measurable outcomes and results that foster trust. Achieved many personal and professional milestones through academics, business objectives, and patient success stories. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

• Along with traditional dental hygiene care and treatment, demonstrated thefollowing skills relevant to sales, marketing, and account management:
• Hired and trained an assistant to perform assisted hygiene functions thathas resulted in a significant increase patient appointment retention,production, and outcomes
• Received training and subsequently implemented myofunctional therapytreatment program, including associated protocols
• Built relationships of trust and fostered practice loyalty through non-threatening experiences, genuine interaction/dialogue, and informativeeducation
• Emphasized positive outcomes from routine care and treatment throughpreventative measures
• Evaluated individual patient needs, developed proposed treatment options
• Engaging, informative, and inspiring presenter of content to new teammembers, patients, and other groups
• Promoted and marketed products and services, such as brushes,toothpastes, sealants, fluoride, and more to optimize outcomes
• Prepared for each client experience individually, familiarizing with healthand personal information to create a positive visit
• Attentive to details and key information, recording and tracking it in clientmanagement software
• Effective at managing full schedules and deadlines to ensure productive andefficient workday
• Engaged in professional development, remaining current on innovations,products, and services
• Collaborative with team members, supporting the roles of each to ensurestreamlined patient experiences that produce positive outcomes and loyalty

• LICENSURE TX Dental Hygiene License Nitrous Oxide AdministrationCertification CPR for Healthcare ProviderCertification OSHA and HIPAA TrainedMEMBERSHIPS , Phi Theta Kappa – Highest Honors National Honor Society American Dental Hygienists' Association