Nicole Davidson
Vancouver,WA
Summary
Dynamic professional with proven expertise in POS system operation and exceptional communication skills, honed at Beaches Restaurant & Bar. Excelled in creative mixology and dining room management, significantly enhancing customer satisfaction. Trained new hires, ensuring high service standards. Demonstrated ability to resolve conflicts effectively, fostering a loyal clientele through outstanding service.
Overview
13
13
years of professional experience
Work History
Bartender / Shift Supervisor
Beaches Restaurant & Bar
06.2012 - 01.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring high-quality experience for all guests.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Receptionist
Silver Falls Dermatology
10.2020 - 03.2021
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Server
Cheeseburger In Paradise
09.2016 - 07.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Prairie High School
Vancouver, WA06.2013
Skills
- POS system operation
- New hire training
- Creative mixology
- Dining room management
- Clear and effective communication
- Ordering supplies
Timeline
Receptionist
Silver Falls Dermatology
10.2020 - 03.2021
Server
Cheeseburger In Paradise
09.2016 - 07.2017
Bartender / Shift Supervisor
Beaches Restaurant & Bar
06.2012 - 01.2025
High School Diploma -
Prairie High School
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