Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole DeMichele

St. Augustine,FL

Summary

Dedicated Medical Assistant with extensive experience at Island Doctors, skilled in phlebotomy and patient-focused care. Proven ability to enhance clinic efficiency and build trust through effective communication. Committed to maintaining HIPAA compliance and delivering high-quality support in diverse medical procedures, ensuring patient safety and comfort in all interactions.

Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Medical Assistant

Island Doctors
09.2007 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Measured patient spirometry.
  • Performed emergency services, such as IV hydration, foley catheter placement, and IV infusion therapy.

Education

Associate of Science - Practical Nursing

Saint Johns River State College
Palatka
04-2026

Associate of Science - Nursing

Keiser University
Jacksonville, FL
12-2019

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player

Timeline

Medical Assistant

Island Doctors
09.2007 - Current

Associate of Science - Practical Nursing

Saint Johns River State College

Associate of Science - Nursing

Keiser University
Nicole DeMichele