Nicole Dickenson
Fort Worth,Texas
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Texas Health Harris Methodist Hospital Fort Worth
04.2023 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Documented patient information and care activities in electronic health record.
Shift Supervisor
Starbucks
07.2021 - 04.2023
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Oversaw loading and unloading of packages in warehouse.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Associate of Arts - Nursing
Tarrant County College District
Fort Worth, TX05.2026
Skills
- Quality Assurance
- Patient Education
- Patient Relations
- Sterilization techniques
- Creative Problem-Solving
- Decision-Making
- Interpersonal Relations
- Communication Management
- Leadership Qualities
Timeline
Patient Care Technician
Texas Health Harris Methodist Hospital Fort Worth
04.2023 - Current
Shift Supervisor
Starbucks
07.2021 - 04.2023
Associate of Arts - Nursing
Tarrant County College District