Overview
Work History
Education
Skills
Timeline
Generic
Nicole Dickenson

Nicole Dickenson

Fort Worth,Texas

Overview

3
3
years of professional experience

Work History

Patient Care Technician

Texas Health Harris Methodist Hospital Fort Worth
04.2023 - Current
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Documented patient information and care activities in electronic health record.

Shift Supervisor

Starbucks
07.2021 - 04.2023
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Oversaw loading and unloading of packages in warehouse.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Associate of Arts - Nursing

Tarrant County College District
Fort Worth, TX
05.2026

Skills

  • Quality Assurance
  • Patient Education
  • Patient Relations
  • Sterilization techniques
  • Creative Problem-Solving
  • Decision-Making
  • Interpersonal Relations
  • Communication Management
  • Leadership Qualities

Timeline

Patient Care Technician

Texas Health Harris Methodist Hospital Fort Worth
04.2023 - Current

Shift Supervisor

Starbucks
07.2021 - 04.2023

Associate of Arts - Nursing

Tarrant County College District
Nicole Dickenson