Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nicole Donald

Nowata,OK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Graduated Manga Cum Laude with a GPA of 3.77 minoring in Criminal Justice.

Overview

14
14
years of professional experience

Work History

Assistant Childrens Coach

Platypus BJJ
Bartlesville , OK
07.2020 - Current

Helped teach kid's self-defense. Currently a blue belt.

  • Imparted key etiquette points, discipline, and respect.
  • Helped students prevent injuries and rendered calm and professional aid in case of accidents.
  • Coached new students by breaking down techniques into simple moves.
  • Provided feedback and corrections to improve students' skills and techniques.
  • Helped students meet course goals by establishing clear objectives for lessons, units and projects.
  • Assisted students in developing self-advocacy and support skills.
  • Met needs of different students by adapting teaching materials and methods.

Carhop

Sonic Drive-in
Nowata, OK
09.2021 - Current
  • Greeted and welcomed customers.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Prepared drinks, condiments, and food items according to restaurant standards.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
  • Adhered to company policies regarding dress code, attendance requirements, break times.
  • Completed orders by making specialty shakes and ice cream desserts.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Verified orders and bagged items for easy transport.
  • Delivered food under 4 minutes to meet quality and service standards.
  • Carried trays weighing up to 5+ pounds to correct cars.
  • Reported issues with customers and orders to supervisors.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Factory Worker

Amazon.com Fulfillment Center
Coffeyville, KS
04.2011 - 01.2014
  • Ensured that all items were properly labeled and stored in their designated locations.
  • Scanned barcodes on products to ensure accurate tracking of inventory levels.
  • Reported discrepancies between physical count and computer records immediately to supervisor and manager.
  • Identified damaged goods received as part of the shipment process and reported them accordingly.
  • Followed safety procedures while operating powered industrial vehicles.
  • Communicated effectively with team members regarding daily tasks and expectations.
  • Trained new employees on job duties, company policies, and safety protocols.
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Ensured accuracy of shipments by verifying items against packing lists.

Daycare Assistant Teacher

ABC Learning
Nowata, Oklahoma
05.2010 - 05.2011
  • Assisted in developing and implementing age-appropriate activities for children to learn new skills.
  • Monitored children's behavior, providing guidance and direction when necessary.
  • Provided a safe, secure and nurturing environment for the children.

Education

Bachelor of Science - Human Services

New England College
Henniker, NH
05-2024

Associate of Arts - Psychology

New England College
Henniker, NH
05-2022

CDA - Early Childhood Education

Tri County Technology Center
Bartlesville, OK
05-2008

High School Diploma -

Nowata High School
Nowata, OK
05-2007

Skills

  • Car-Side Service
  • Willing to Learn
  • Enhancing Customer Experience
  • Strong Work Ethic
  • Fast and Efficient
  • Adaptability and Dependability
  • Quick Learner
  • Interpersonal Relationships
  • Cultural Awareness
  • Customer Service
  • Effective Multitasking
  • Cash Handling
  • Critical Thinking

Accomplishments

  • Deans List Spring 2021, Fall 2020, Winter 2020, Summer I 2021, Winter 2021, Winter 2022, and Winter 2023.
  • Manga Cum Laude

References

References available upon request.

Timeline

Carhop

Sonic Drive-in
09.2021 - Current

Assistant Childrens Coach

Platypus BJJ
07.2020 - Current

Factory Worker

Amazon.com Fulfillment Center
04.2011 - 01.2014

Daycare Assistant Teacher

ABC Learning
05.2010 - 05.2011

Bachelor of Science - Human Services

New England College

Associate of Arts - Psychology

New England College

CDA - Early Childhood Education

Tri County Technology Center

High School Diploma -

Nowata High School
Nicole Donald