Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Drummond

Woodbury,MN

Summary

Thorough and detail-oriented loan officer brings proven expertise in evaluating packages with balanced approach encompassing both risk mitigation and profit goals. Excels at marketing products and developing referral networks to sustain customer base. Specializes in products. Dedicated loan officer with broad expertise in real estate and crafting optimal financial plans for all clients. Skilled at reviewing applications and completing meticulous inspections. Seasoned loan officer with robust background in mortgage and commercial lending. Skilled in evaluating financial information, assessing risk, and making informed loan approval decisions. Strengths include effective communication with clients to understand needs and providing tailored financial solutions. Demonstrated ability to improve loan processes resulting in increased customer satisfaction and efficiency gains.

Overview

17
17
years of professional experience

Work History

Mortgage Loan Officer

Annie Mac Home Loans
Eden Prairie, MN
04.2016 - Current
  • Conducted interviews with prospective clients to gather information regarding loan applications.
  • Developed and implemented strategies to meet monthly loan targets.
  • Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Monitored loan progress, ensuring timely processing and closing.
  • Maintained up-to-date knowledge of various loan products and compliance regulations.

Luxury Sales Associate

Stauer
Burnsville, MN
06.2008 - 04.2016
  • Collaborated with team members to achieve sales goals.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Resolved customer complaints in an efficient and timely manner.
  • Provided detailed product knowledge to customers.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Identified opportunities for improving operational efficiency within the store environment.

Education

Associate of Applied Science - Business

Inver Hills Community College
Inver Grove Heights
05-2012

Skills

  • Document review
  • Scheduling oversight
  • Document analysis
  • Marketing expertise
  • Relationship selling
  • Client account management

Timeline

Mortgage Loan Officer

Annie Mac Home Loans
04.2016 - Current

Luxury Sales Associate

Stauer
06.2008 - 04.2016

Associate of Applied Science - Business

Inver Hills Community College
Nicole Drummond