Nicole Eklund
Braham,MN
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Proven communication skills and collaborates with team to increase engagement and improve productivity. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in having difficult conversations with patients, famillies and staff. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
21
21
years of professional experience
Work History
Director of Nursing
Birchwood Senior Living Health Care Center
Forest Lake, MN
09.2023 - Current
- Monitor, evaluate nursing staff performance, providing feedback and guidance to support standards of care
- Built and maintained positive working relationships with physicians/providers and staff to support seamless healthcare operations
- Oversaw and approved recruitment, hiring and orientation of new clinical staff
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns
- Worked closely with administration to develop and implement best practices to improve patient outcomes
- Facilitated continuing education and training programs to drive staff competency and professional development
- Performed rounds to observe care and interview staff, residents, and families
- Collaborated with staff, management, and external groups to coordinate patient care
- Established new policies and procedures, updated existing policies and procedures to improve standard of care for patients
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect, resolved conflicts among staff members in a professional manner while maintaining positive working relationship.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmissions of disease and infection
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Developed policies and procedures for effective pharmacy management
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
Team Director
Moments Hospice
Golden Valley
01.2023 - 07.2023
- Supervise direct patient and family care team members, responsible for scheduling, payroll, other management/administrative duties
- Collaborate with program site leadership members to monitor, manage, and mentor staff in the patient care activities, productivity, and documentation
- Conduct root cause analysis and follow with staff with process issues
- Provided education to both patients, families, facility staff and direct staff regarding hospice services and end of life process.
Team Director
AccentCare Fairview Hospice
Princeton, MN
04.2022 - 01.2023
- Supervise direct patient and family care team members, responsible for scheduling, payroll, other management/administrative duties
- Collaborate with program site leadership members to monitor, manage, and mentor staff in the patient care activities, productivity, and documentation
- Conduct root cause analysis and follow with staff with process issues
- Provided education to both patients, families, facility staff and direct staff regarding hospice services and end of life process.
Hospice Clinician
AccentCare Fairview Hospice
Chisago, MN
01.2018 - 04.2022
- Planned, organized, and performed direct nursing functions-implemented patient care plans for assigned patients
- Provided exceptional performance in delivering quality hospice, end of life care to adult and pediatric patients.
RN Clinic Care Coordinator
Fairview Medical Group Clinic
St. Paul, MN
01.2012 - 01.2018
- Coordinated patient care and provided support to healthcare providers, patients and families in clinic
- Ensuring patient’s received the care they needed at the right time at the right place.
RN Inpatient Care Manager
Fairview Lakes Medical Center
Wyoming, MN
11.2009 - 01.2012
- Managed patient care as soon as the patient entered the hospital and ensured they were appropriate for current status ie Observation, inpatient
- Assisted with discharge planning process from admission
- Ensured correct documentation was completed for CORE measures.
Registered Nurse
Cardiovascular Consultants
North Memorial Robbinsdale, MN
01.2007 - 11.2009
- Provided patient care in cardiology clinic setting, such as triage phone calls, INR clinic, pre/post education for procedures such as pacemaker, ablations
- Ran stress tests, EECP, dobutamine stress test.
Registered Nurse
Metropolitan Cardiology Consultants
Coon Rapids, MN
01.2006 - 01.2007
- Provided patient care in cardiology clinic setting, such as triage phone calls, INR clinic, pre/post education for procedures such as pacemaker, ablations, angiograms, ect.
Emergency Room Registered Nurse
Cambridge Medical Center
MN
01.2005 - 01.2006
- Provided direct patient care in busy rural emergency room setting.
Registered Nurse
Minnesota Heart Clinic
Edina, MN
01.2004 - 01.2005
- Provided patient care in cardiology clinic setting, such as triage phone calls, INR clinic, pre/post education for procedures such as pacemaker, ablations, angiograms, ect.
Hospital Registered Nurse Cardiology
Mercy
Coon Rapids, MN
01.2003 - 01.2004
- Provided direct cardiac patient care in hospital setting.
Education
Bachelor of Arts - Nursing
The College of Saint Scholastica
01-2007
Bachelor of Arts in Nursing -
The College of Saint Scholastica
01.2007
01.2007
Associate of Science in Nursing -
Anoka-Ramsey Community College
01.2003
Skills
- Clinical Operations Management
- Process Improvements
- Nurse Education and Training
- Direct Patient Care
- Documentation and Reporting
- Multidisciplinary Collaboration
- Relationship Building
- HIPAA Regulations
- Goal Planning
- Recruiting and Hiring
- Multidisciplinary Team Collaboration
- Clinical Documentation
- Chronic Disease Management
- Leadership and Guidance
- Long-Term Care
- Case Management
- Quality Improvement
- Patient Education
- Standards of Practice
- Nursing Staff Supervision
- Strong Work Ethic
- Patient Care Management
- Clinical Leadership
References
References available upon request.
Timeline
Director of Nursing
Birchwood Senior Living Health Care Center
09.2023 - Current
Team Director
Moments Hospice
01.2023 - 07.2023
Team Director
AccentCare Fairview Hospice
04.2022 - 01.2023
Hospice Clinician
AccentCare Fairview Hospice
01.2018 - 04.2022
RN Clinic Care Coordinator
Fairview Medical Group Clinic
01.2012 - 01.2018
RN Inpatient Care Manager
Fairview Lakes Medical Center
11.2009 - 01.2012
Registered Nurse
Cardiovascular Consultants
01.2007 - 11.2009
Registered Nurse
Metropolitan Cardiology Consultants
01.2006 - 01.2007
Emergency Room Registered Nurse
Cambridge Medical Center
01.2005 - 01.2006
Registered Nurse
Minnesota Heart Clinic
01.2004 - 01.2005
Hospital Registered Nurse Cardiology
Mercy
01.2003 - 01.2004
Bachelor of Arts - Nursing
The College of Saint Scholastica
Bachelor of Arts in Nursing -
The College of Saint Scholastica
Associate of Science in Nursing -
Anoka-Ramsey Community College
Similar Profiles
Janisse RuisJanisse Ruis
Patient Care Technician at Bozeman Health Hillcrest Senior Living,BirchwoodPatient Care Technician at Bozeman Health Hillcrest Senior Living,Birchwood
EDOUARD MASUDIEDOUARD MASUDI
Certified Medication Aide at Birchwood Senior LivingCertified Medication Aide at Birchwood Senior Living
ANITA KREUNANITA KREUN
Staff Nurse at Birchwood Senior CareStaff Nurse at Birchwood Senior Care
Dorothy LowryDorothy Lowry
Support Coordinator/ DSP at Mainsl Services IncSupport Coordinator/ DSP at Mainsl Services Inc
Elshaday YidegElshaday Yideg
Teaching and Tutoring High Schooner's at Intelligences Teaching And Tutorial ServicesTeaching and Tutoring High Schooner's at Intelligences Teaching And Tutorial Services