Nicole Essa
South Lyon,MI
Summary
Enthusiastic and customer-focused TIPS certified Server/Bartender with 5+ years of experience , strong communication, multitasking, and problem-solving skills. Skilled in upselling and preparing a wide range of beverages, including cocktails, draft beers, and wine. Proven ability to manage customer service, bar operations, and POS systems while maintaining a clean and organized workspace.
Overview
7
7
years of professional experience
Work History
Bartender
Tanglewood
South Lyon, MI
04.2025 - Current
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Engaged with customers to create a welcoming environment
- Trained new bartenders on proper pouring techniques and customer service best practices.
Server/bartender
Aubree’s Pizzeria
South Lyon, MI
03.2022 - 2026
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, and manage bills.
Chef
South Lyon Nursing Home and Rehabilitation Center
South Lyon, MI
03.2019 - 2022
- Prepared nutritious meals following dietary restrictions and guidelines.
- Maintained cleanliness and organization in kitchen and dining areas.
- Collaborated with nursing staff to ensure patient satisfaction with meals.
- Assisted in menu planning to accommodate diverse dietary needs.
Education
High School Diploma -
John Glenn
Westland, MI05.2018
Skills
- Strong multitasking
- TIPS certified
- Customer service
- Highly reliable
- Team player attitude
- upselling
- Food safety
- Outgoing personality
Timeline
Bartender
Tanglewood
04.2025 - Current
Server/bartender
Aubree’s Pizzeria
03.2022 - 2026
Chef
South Lyon Nursing Home and Rehabilitation Center
03.2019 - 2022
High School Diploma -
John Glenn