Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Famiano

Schenectady,NY

Summary

Dynamic and reliable professional with extensive experience in the hospitality industry, notably at Cella Bistro. Demonstrated excellence in customer service and strong multitasking abilities, ensuring high customer satisfaction and efficient operations. Proven track record of enhancing guest experiences, with a flair for creating memorable drink specials and fostering a team-oriented environment.

Overview

15
15
years of professional experience

Work History

Bartender/Server

Cella Bistro
05.2007 - 04.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Excellent customer service skills. Customers became family
  • Created nightly drink specials
  • Served in dining room as well

Server/Bartender

Waters Edge Lighthouse
06.2003 - 09.2005
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Banquet Server/Bartender

Theo's Catering
10.2000 - 01.2003
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

High School Diploma -

Schalmont High School
Schenectady, NY
06-1993

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Responsible alcohol service

Timeline

Bartender/Server

Cella Bistro
05.2007 - 04.2015

Server/Bartender

Waters Edge Lighthouse
06.2003 - 09.2005

Banquet Server/Bartender

Theo's Catering
10.2000 - 01.2003

High School Diploma -

Schalmont High School

Similar Profiles

CREATE PROFILE
Nicole Famiano