Nicole Fast
Summary
Proven track record in enhancing guest experiences and service efficiency, notably at Cedar Crest Senior Living. Expert in guest engagement and adept at multitasking, ensuring high-quality service across multiple tables. Demonstrated leadership as a Camp Counselor, fostering inclusive environments and resolving conflicts. Skills include exceptional customer service and proficient use of POS systems.
Overview
4
4
years of professional experience
Work History
Server
Cedar Crest Senior Living
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Camp Counselor
Finding The Fabulous
07.2020 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Server
Sunset Pub And Grill
03.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Current Student - Elementary Education Major (Music Minor)
Sacred Heart University
Fairfield, CT05.2027
High School Diploma -
Pequannock Township High School
Pompton Plains, NJ06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Service prioritization
Timeline
Server
Cedar Crest Senior Living
03.2023 - Current
Server
Sunset Pub And Grill
03.2022 - 11.2022
Camp Counselor
Finding The Fabulous
07.2020 - Current
Current Student - Elementary Education Major (Music Minor)
Sacred Heart University
High School Diploma -
Pequannock Township High School
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