Nicole Feltner
Stone Mountain,GA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
11
11
years of professional experience
Work History
Bakery Manager
Ingles Markets Inc
Stone Mountain, GA
04.2024 - 01.2025
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Created cost-effective strategies to reduce waste while increasing productivity levels.
- Planned menus according to seasonality of products, customer demand and profit margins.
- Performed routine maintenance tasks such as cleaning equipment or restocking shelves.
- Analyzed financial records such as income statements, balance sheets and cash flow reports.
- Organized promotional campaigns to drive sales of baked goods through special offers or discounts.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
Team Leader
It’s Maid Day
Stone Mountain, Georgia
08.2023 - 10.2024
- Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
- Maintained exterior of residence by sweeping porches, patios, decking areas.
- Vacuumed carpets and floors.
- Removed cobwebs from ceiling corners.
- Disinfected all kitchen surfaces including countertops, appliances.
- Swept and mopped hardwood floors.
- Made beds with clean linens.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Assistant Manager
Chick-fil-A
Tucker, GA
10.2020 - 06.2023
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Caregiver
Sue Kenworthy
Stone Mountain, GA
12.2013 - 06.2021
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
CAP Team 2 Associate
Walmart
Stone Mountain, GA
01.2015 - 01.2020
- Helped customers on floor with locating, reaching and selecting merchandise.
- Maintained, cleaned and organized backroom according to company policy.
- Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
- Arranged supplies, merchandised products and removed damaged items from assigned areas.
- Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions.
Education
High School Diploma -
Hazard High School
Hazard, KY05.2002
Skills
- Staff Development
- Employee Performance Evaluation
- Retail Operations
- Staff Training and Development
- Product and Service Knowledge
- Microsoft Office Expertise
- Sales Strategies
- Retail Operations Managemen
- Inventory management
- Team leadership
- Employee training
- Policy enforcement
- Customer service
- Schedule organization
- Compliance
- Cost control
- Customer rapport
- Multitasking and organization
Cerifications
- ServSafe Certified
Timeline
Bakery Manager
Ingles Markets Inc
04.2024 - 01.2025
Team Leader
It’s Maid Day
08.2023 - 10.2024
Assistant Manager
Chick-fil-A
10.2020 - 06.2023
CAP Team 2 Associate
Walmart
01.2015 - 01.2020
Caregiver
Sue Kenworthy
12.2013 - 06.2021
High School Diploma -
Hazard High School