Nicole Fitt
Sacramento,CA
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Operations
P.Harrell Wines
Oakland, CA
03.2020 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Monitored budget and utilized operational resources.
- Managed procurement, inventory and warehouse operations.
- Drafted invoices for completed work.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Collaborations Manager
P.Harrell Wines
Oakland, CA
11.2018 - 03.2020
- Developed and maintained relationships with customers and suppliers through account development.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Accomplished multiple tasks within established timeframes.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Stay at Home Mom
Stay At Home Mom
Sacramento, CA
01.2005 - 11.2018
- Conduct, direct and accomplish duties of room parent for elementary through middle school
- Successfully organize school events, fundraisers and coordinate the annual budget of events and field trips
- Fingerprinted classroom field trip driver
Senior Supply Manager, Print Marketing/Strategic Sourcing
Gap, Inc
San Francisco, CA
09.2000 - 12.2004
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Liaised with internal and external stakeholders to identify and leverage contract value opportunities.
- Administered agreements by negotiating change orders, executing contract extensions and resolving administrative issues.
- Negotiated contracts, policies and deadlines with suppliers and vendors.
- Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
- Oversaw demand planning, purchasing and logistics.
Education
Bachelor of Arts - Communication Studies
California State University - Sacramento
Sacramento, CAHampton University
Hampton, VASkills
- Customer Service Management
- Performance Assessment
- Program Optimization
- Administrative Management
- Focus and Follow-Through
- Goal Setting
- Assignment Delegation
- Originality and Creativity
- Decision Making
- Multitasking and Prioritization
- Calendar Management
Certification
- Realtor - July 2021 DRE#02118455
Timeline
Director of Operations
P.Harrell Wines
03.2020 - Current
Collaborations Manager
P.Harrell Wines
11.2018 - 03.2020
Stay at Home Mom
Stay At Home Mom
01.2005 - 11.2018
Senior Supply Manager, Print Marketing/Strategic Sourcing
Gap, Inc
09.2000 - 12.2004
Bachelor of Arts - Communication Studies
California State University - Sacramento
Hampton University