Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Flowers

Lucinda,PA

Summary

Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in organization and working under pressure and adapting to new situations and challenges.

Overview

19
19
years of professional experience

Work History

Barber Manager

George's Barbershop
Clarion, PA
10.2021 - Current
  • Managed cash register transactions accurately and efficiently.
  • Provided excellent customer service by responding quickly to inquiries or complaints.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Handled incoming phone calls and scheduled appointments.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Executed precision cuts and graphic fades aligned with industry trends.

Nurse Scheduler and Medical Records Manager

Oil City Healthcare and Rehabilitation Center
Oil City, PA
05.2021 - 10.2024
  • Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Resolved scheduling disputes between internal stakeholders in an effective manner.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Scheduled and confirmed appointments.

Barber Manager

George's Barbershop
Clarion, PA
01.2017 - 05.2021
  • Greeted customers, provided consultation services and identified customer needs.
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Assisted other barbers as needed during busy times or when short staffed.
  • Scheduled appointments for clients based on availability of staff members.
  • Managed cash register transactions accurately and efficiently.

Cosmetologist

Craig's Barber Place
Clarion, PA
01.2006 - 12.2016
  • Created customized hair styles according to client's preferences and facial features.
  • Engaged with customers by providing friendly conversation during services.
  • Responded to customer inquiries by phone, email and in person.
  • Operated cash registers to receive payments from patrons.

Education

Barber And Barber Manager - Apprenticeships

George's Barbershop
Clarion, PA
01-2018

Certificate of Completion And Cosmetology License -

Pennsylvania Academy of Arts And Sciences
DuBois, PA
01-2003

Skills

  • Outstanding customer service
  • Client Consultations
  • Quick Learner
  • Client Needs Assessment
  • Client Scheduling
  • Regulatory Compliance
  • Team Collaboration
  • Professional manner

Accomplishments

  • I have received an award for excellent customer service skills.

Timeline

Barber Manager

George's Barbershop
10.2021 - Current

Nurse Scheduler and Medical Records Manager

Oil City Healthcare and Rehabilitation Center
05.2021 - 10.2024

Barber Manager

George's Barbershop
01.2017 - 05.2021

Cosmetologist

Craig's Barber Place
01.2006 - 12.2016

Barber And Barber Manager - Apprenticeships

George's Barbershop

Certificate of Completion And Cosmetology License -

Pennsylvania Academy of Arts And Sciences

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Nicole Flowers