Nicole French
St Louis,MO
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 3 years of related experience combined with results-focused and quality-driven approach.
Overview
5
5
years of professional experience
Work History
Property Manager
NAF Property Management
Campton, KY
01.2023 - Current
- Sole developer of Airbnb listings.
- Advertised listings through digital channels such as social media sites, websites, email campaigns.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and renter requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Coordinated with partners for the procurement of services such as repairs, renovations, landscaping.
- Monitored market trends to ensure competitive pricing structures for properties.
- Advised owner on potential improvements or investments that could increase the value of their properties.
- Prepared monthly reports detailing financial performance data such as revenue growth and expenses incurred.
- Generated a 100% response rate through Airbnb with all reviews averaging a 4.6 out of 5 star rating.
- Assisted with customer requests and answered questions to improve satisfaction while handling 24/7 customer service concurrently in 3 different time zones.
- Analyzed customer feedback and identified areas for improvement in properties.
- Managed 5 employees, a cleaning crew, and a construction team.
Personal Assistant to the Owner
Genwin LLC
Cincinnati, OH
06.2022 - 12.2022
- Developed, maintained and managed daily schedule for Owner.
- Researched and organized travel arrangements for Owner.
- Drafted agendas and created presentations for meetings with Owner.
- Screened phone calls and emails to prioritize requests from clients or colleagues.
- Assisted in developing strategies to improve efficiency and productivity of business operations.
- Assisted in flipping one residential property
- Served as a liaison between the Owner and other departments or personnel within the organization.
- Managed the processing of new hires and terminations in the payroll system.
- Calculated and processed payroll for 4 employees on a bi-weekly basis.
Personal Assistant to the Owner
Ali'i Bailbonds
Honolulu, HI
01.2022 - 11.2022
- Maintained filing system for records, correspondence and other documents.
Sales Associate
Victoria Secret
Honolulu, HI
06.2019 - 09.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
Sales Associate
Tresure Rare
Honolulu, HI
03.2019 - 05.2019
Education
Dual Bachelor of Business Administration in Management and Marketing - Business
Shidler College of Business University of Hawaii
Honolulu, HI12-2021
Skills
- Staff Management
- Marketing and Advertising
- Adaptable
- Skilled multi-tasker
- Customer service-focused
- Team Leadership
Timeline
Property Manager
NAF Property Management
01.2023 - Current
Personal Assistant to the Owner
Genwin LLC
06.2022 - 12.2022
Personal Assistant to the Owner
Ali'i Bailbonds
01.2022 - 11.2022
Sales Associate
Victoria Secret
06.2019 - 09.2019
Sales Associate
Tresure Rare
03.2019 - 05.2019
Dual Bachelor of Business Administration in Management and Marketing - Business
Shidler College of Business University of Hawaii
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