Nicole Frias Martinez
Farmington,NM
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Cashier
Santy's Taco shop
Bloomfield, NM
09.2024 - Current
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Sales Associate
Cricket Wireless
Farmington, NM
12.2024 - 03.2025
- Attended weekly team meetings to review performance goals and objectives.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Wasco Independence High School
Wasco, CA05-2024
Skills
- Cash handling
- Inventory management
- Product knowledge
- Customer service
- Sales strategies
- Adaptability
- Patience and empathy
- Multitasking and organization
Languages
Spanish
Professional
English
Professional
Timeline
Sales Associate
Cricket Wireless
12.2024 - 03.2025
Cashier
Santy's Taco shop
09.2024 - Current
High School Diploma -
Wasco Independence High School