Nicole Gennuso

Work History

Advantage Technology Inc

03.2025 - Current

Operated laundry equipment, ensuring optimal functionality and cleanliness.
Assisted customers with inquiries, providing excellent service and support.
Monitored laundry processes to maintain quality standards and efficiency.
Organized and maintained inventory of cleaning supplies and equipment.
Trained new attendants on operational procedures and customer service protocols.
Resolved customer complaints effectively, fostering a positive environment.
Provided exceptional customer service while managing multiple responsibilities such as sorting laundry drop-off orders or attending to incoming inquiries about services offered.
Adapted to changing customer needs during busy periods, prioritizing tasks effectively to ensure all customers received prompt assistance.
Maximized machine utilization by promptly notifying management of any maintenance issues or needed repairs.
Contributed to the overall positive reputation of the laundromat by consistently delivering excellent service and maintaining clean facilities.

Prevail Construction And Maintenance

03.2012 - 02.2026

Worked with contractor to meet project specifications and deadlines.
Helped with erecting scaffolding and ladders.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Provided labor support to carpenters, masons and other skilled trades.
Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Loaded and unloaded materials onto trucks and trailers.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Installed drywall, siding and other structural components.
Completed tear-down of existing structures to prepare for new construction.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Moved and cleared debris from work sites to dispose of in designated areas.
Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
Helped with door and window installation
Implemented process improvements that streamlined workflows and reduced downtime.

Self Employed Service

11.2021 - 12.2024

Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Emptied trashcans and transported waste to collection areas.
Maintained optimal supply levels to meet daily and special cleaning needs.
Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
Cleaned walls and ceilings
Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
Used organic-based chemicals to disinfect floors, counters and furniture.