Nicole Gilbert
Far Rockaway
Summary
Results-driven Family Case Manager delivering effective individualized service planning, driving family assessment initiatives, and ensuring professional boundaries. Committed to empowering families through resource access and ongoing client progress monitoring.
Overview
8
8
years of professional experience
Work History
Senior Family Case Manager
ICL - Institute for Community Living
Brooklyn, NY
03.2025 - Current
- Assisted families in accessing community resources and support services.
- Monitored client progress and documented case notes accurately.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
- Facilitated communication between families and service providers.
Foster Care Case Aide
Little Flower Children & Family Services
Brooklyn, NY
01.2022 - 03.2025
- Assisted case managers in developing and maintaining client service plans.
- Coordinated transportation for clients to appointments and activities.
- Monitored client progress and reported updates to the case management team.
- Supported families by providing resources and referrals to community services.
Direct Support Professional
WellLife Network
Brooklyn, NY
02.2018 - 01.2022
- Facilitated daily living activities to enhance client independence and well-being.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Monitored client progress, adjusting support strategies to meet evolving needs.
- Trained and mentored new staff on best practices in client care and safety protocols.
Education
Bachelor of Science - Criminal Justice
Berkeley College
New York, NY04-2026
Associate of Applied Science - Criminal Justice
Berkeley College
New York (City), NY11-2024
Skills
- Behavioral support
- Individualized service planning
- Professional boundaries
- Family assessment
- Mental health support
- Teamwork
Timeline
Senior Family Case Manager
ICL - Institute for Community Living
03.2025 - Current
Foster Care Case Aide
Little Flower Children & Family Services
01.2022 - 03.2025
Direct Support Professional
WellLife Network
02.2018 - 01.2022
Bachelor of Science - Criminal Justice
Berkeley College
Associate of Applied Science - Criminal Justice
Berkeley College