Nicole Graham
Denver,CO
Summary
Results-driven Warranty Administrator with a forward-thinking and organized approach to checking details, following up with manufacturers and maintaining high customer satisfaction. Top-notch strengths in time management, multitasking, and communication. Bringing 11 years of experience in the field.
Overview
12
12
years of professional experience
Work History
Warranty Administrator
Rickenbaugh Cadillac Volvo
Denver, CO
07.2012 - Current
- Look up labor operations based on the technicians stories in both Volvo and Cadillac global systems
- Book the warranty claims and submit to both Volvo and Cadillac daily
- Daily reconcile the claims and payments
- Manage three schedules for claim payments
- Professional relationship with the Volvo and Cadillac Area Managers
- Daily office duties of filing and accounting
- CDK DMS experience
Education
Bachelor of Science - Police Science
Lock Haven University of Pennsylvania
Lock Haven, PA05-2002
Skills
- Appointment Scheduling
- Recordkeeping Skills
- Records Maintenance
- Claims Processing
- Multitasking
- Professional relationships with technicians
- Error Reviews
- Claims Submissions
- Compliance Reviews
Timeline
Warranty Administrator
Rickenbaugh Cadillac Volvo
07.2012 - Current
Bachelor of Science - Police Science
Lock Haven University of Pennsylvania
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