Nicole Granados
Thornton,Colorado
Summary
Compassionate and dedicated Lead Peer Coach and Qualified Behavioral Health Associate with extensive experience in sober living operations, trauma-informed recovery programming, and community-based behavioral health services. Skilled in life skills curriculum development, ADL training, outreach coordination, and individualized recovery planning. Demonstrated expertise in crisis de-escalation, interagency collaboration, and Medicaid-compliant electronic documentation aligned with medical necessity and treatment plan goals. Adept at maintaining audit-ready records, ensuring regulatory compliance, and supporting client accountability while promoting safety, structure, and long-term stability in high-volume community-based settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead CPFS / QBHA
Dog Star Recovery Revolution
Denver, CO
09.2023 - Current
- Mentors new Peer Support Specialist/ QBHA's entering the field, sharing valuable knowledge gained from experience.
- Complete Medicaid-compliant documentation in Electronic Records Management systems to support accurate billing and audit readiness.
- Assiste Participants in identifying personal strengths and setting realistic goals for their Activity's of daily living in recovery.
- Conducting peer-led groups, fostering a safe and supportive environment for shared learning and growth.
- Promote wellness, hope, and empowerment by sharing lived experience in recovery appropriately and effectively.
Case Manager
Pathfinders Recovery Center Colorado
Aurora, CO
05.2021 - 03.2022
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Completed intake assessment forms and filed clients' charts.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
Intake Specialist Intern
Abundance Center for Change
Aurora, CO
11.2020 - 04.2021
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Education
GED -
Center For Work Education And Employment
Denver, CO05-2024
Qualified Behavioral Health Assistant
Colorado Skills Institute
Denver, CO05-2025
Skills
- Recovery planning
- Substance use disorder and mental health awareness
- Peer support techniques
- Teamwork and collaboration
- Problem-solving
- Effective communication
- Emotional support
- Decision-making
Certification
- PSS - Peer Support Supervisor- July 2025
- CPFS - Certified Peer & Family Specialist -April 2025
- PRC- Peer Recovery Coach - October 2023
- EPSP- Ethics for Peer Support Professional- October 2025
Timeline
Lead CPFS / QBHA
Dog Star Recovery Revolution
09.2023 - Current
Case Manager
Pathfinders Recovery Center Colorado
05.2021 - 03.2022
Intake Specialist Intern
Abundance Center for Change
11.2020 - 04.2021
GED -
Center For Work Education And Employment
Qualified Behavioral Health Assistant
Colorado Skills Institute