Nicole Gray
Peoria,Arizona
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 2 years.
Overview
4
4
years of professional experience
Work History
Front Desk Medical Receptionist
SimonMed Imaging
10.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Team Member
Chipotle
01.2022 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
FOH Team Member
Chick-fil-A
08.2020 - 06.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree - Pre Rec
Paradise Valley High School
Phoenix, AZHigh School Diploma -
Liberty High School
Peoria, AZ05.2023
Skills
- Patient Scheduling
- Appointment management
- Insurance Verification
- Patient Registration
- Medical Terminology
- Appointment Scheduling
- Critical Thinking
- Reminder calls
- HIPAA Guidelines
- Front Desk Operations
- Telephone Etiquette
Timeline
Front Desk Medical Receptionist
SimonMed Imaging
10.2023 - Current
Team Member
Chipotle
01.2022 - 06.2023
FOH Team Member
Chick-fil-A
08.2020 - 06.2021
No Degree - Pre Rec
Paradise Valley High School
High School Diploma -
Liberty High School
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