Nicole M. Grigg
Highland Park,IL
Summary
Accomplished Account Manager and marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful team player and Account manager talented in motivating those around me to new levels of performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Freelance Marketing Manager
Fieldwork Chicago
Chicago, IL
01.2008 - Current
- Analyzed market trends to identify potential opportunities for growth.
- Created content for promotional materials, including brochures, flyers, and websites.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Performed market analysis to better understand target audiences.
- Conducted research to determine ideal markets for products and services.
Inside Sales Account Manager
RS Americas Inc.
Glen Ellyn, , IL
11.2021 - 10.2023
- Provided product knowledge and technical support to customers as needed.
- Developed and implemented sales strategies to increase account profitability.
- Worked with marketing department to prepare campaigns for lead generation.
- Communicated with repeat customers to build long-term relationships.
Account Manager
Grainger
Lake Forest, IL
05.2016 - 12.2019
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed strategies to increase revenue from existing accounts.
Education
Bachelor of Science - Telecommunications Management
DeVry University
Downers Grove, IL06.2003
Skills
- Customer Relationship Management (CRM)
- Brand Development
- Brand Promotion
- Product Development
- Business Development
- Strategic Planning
- Marketing Campaigns
- Vendor Relations
- Partnership Development
- Partnership Marketing
- Program Marketing
- Customer Acquisition
- Full-Cycle Sales Process
- Budget Management
- Product and Service Knowledge
- Contract Negotiation
- Strategic Account Development
- Effective Customer Upselling
- Remote Office Availability
- Multitasking
- Customer Relations
- Account Servicing
- Merchandising Proficiency
- Processing Payments
Accomplishments
Annal Achiever (Top 4 % of sales)
Presidents Club (Top 2% of sales)
Certification
270 plus courses on Linked In of various topics and classes to improve and further my education.
Websites
Personal References
Derek Schaul- Grainger 800-472-4643
Ruth Froberg- Professor 773-664-7251
Ilene Tallen- Colleague 847-910-1088
Timeline
Inside Sales Account Manager
RS Americas Inc.
11.2021 - 10.2023
Account Manager
Grainger
05.2016 - 12.2019
Freelance Marketing Manager
Fieldwork Chicago
01.2008 - Current
Bachelor of Science - Telecommunications Management
DeVry University
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