Nicole Gwee
Las Vegas
Summary
Articulate Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and clients. Sales and Marketing Manager driven to succeed. Strategic planning and client relationship management expert.
Overview
30
30
years of professional experience
Work History
Credit Card Processing Specialist
Global Processing Systems
02.2025 - Current
- Highly motivated and results driven Credit Card Processing Specialist. Developed and delivered sales presentations to small and medium-sized businesses, resulting in a 30% conversion rate.
Mandarin Interpreter
LanguageLine Solutions
03.2020 - 12.2024
- Provide Mandarin language assistance to the Center for Medicare and Medicaid Services (CMS), health care organizations (i.e., health centers, hospitals, health systems and health plans) to persons with limited English proficiency.
- Conducts medical and general interpreting for general medical providers patient and/or their family members. Assist LEP in-patients and out-patients and/their family members or caregivers throughout the medical center. Communicates as clearly as possible for both the LEP patient and/or family member and the medical provider. Builds effective partnerships with medical staff, physicians, insurance company, fostering open lines of communication and establishing trust.
Sales and Marketing Manager
Hilton Garden Inn
07.2013 - 02.2020
- Demonstrated an unwavering commitment to customer service adding new customers while maintaining premium service levels with existing accounts. Represent the hotel to participate in trade shows.
Sales and Marketing Manager
Collegiate Funding Group
04.2007 - 06.2013
- Analyze markets and implement sales strategies to increase company revenue. Oversees development of creative materials, advertisement, media buying, promotions and marketing campaign.
Sales and Marketing Manager
Thomson Financial Services
Singapore, Singapore
01.2000 - 12.2006
- Planned and executed Marketing Plan. Increased sales by 17% over two-year period.
Account Manager
New World Hotel
Hong Kong
01.1996 - 12.2000
- Maintaining existing corporate account clients and developing new accounts. Achieved top sales award in new accounts.
Education
BBA - Marketing
Simon Fraser University
Vancouver, B.C, CANADA01.1995
Skills
- Client-focused
- Results-oriented
- Operations management
- Marketing Plan
- Training and development
- Computer proficient
- Proficiency in English, Mandarin and Cantonese
Timeline
Credit Card Processing Specialist
Global Processing Systems
02.2025 - Current
Mandarin Interpreter
LanguageLine Solutions
03.2020 - 12.2024
Sales and Marketing Manager
Hilton Garden Inn
07.2013 - 02.2020
Sales and Marketing Manager
Collegiate Funding Group
04.2007 - 06.2013
Sales and Marketing Manager
Thomson Financial Services
01.2000 - 12.2006
Account Manager
New World Hotel
01.1996 - 12.2000
BBA - Marketing
Simon Fraser University