Nicole G. Williams
Valatie,US
Summary
Diligent Vice President of Engineering with proven track record in leading development initiatives and driving organizational growth. Successfully managed large-scale projects and built high-performing teams to achieve strategic goals. Demonstrated expertise in strategic planning and stakeholder engagement.
Overview
20
20
years of professional experience
Work History
Vice President of Development Engineering, Software Products and Consumer Experiences
Viasat, Inc.
06.2004 - Current
- Lead the engineering management for multiple software product teams including Customer-Facing Portals, Stream Platform, Advertising Platform, and Media Platform within the Central Engineering organization
- Utilize expertise in OKRs to foster communication and strategic alignment between executive leadership and engineering teams for enhanced productivity
- Drove a 20% productivity increase within engineering product teams by spearheading the adoption of new AI technologies
- Facilitated re-organization of engineering resources company-wide to a centralized engineering model, resulting in a 10% decrease in redundancies post integration of Viasat's acquisition of Inmarsat
- Successfully orchestrate and manage geographically dispersed teams across multiple time zones, ensuring seamless collaboration and project delivery
- Streamlined department operations by reorganizing staff roles and responsibilities for improved efficiency.
- Spearheaded the implementation of a new Internal Developer Platform, improving productivity, software quality and developer experience.
- Integrated DX for measuring developer experience and the success of various initiatives toward improving productivity and efficiency.
- Collaborated with executive leadership to develop long-term financial goals, resulting in sustained organizational stability.
- Established key performance indicators for the development team, fostering a culture of accountability and results-driven performance.
Head of Development and Engineering, Viasat Stream
Viasat, Inc.
12.2022 - 12.2023
- Oversaw a 32-member team developing a video streaming platform for OTT and Live content delivery via satellite network, incorporating personalization and caching features
- Led development and engineering teams to optimize content delivery network operations with a focus on enhancing user experience and content availability for integrated industry content partners
- Leveraged technical skills in project management and software development to enhance team unification and accelerate time-to-market for new features after integration of two distinct platform teams
- Collaborated with product management to develop a new product strategy, utilizing market and user research to drive data-driven decisions
- Drove automation initiatives through the use of OKRs, resulting in a 15% improvement in delivery and deployment
Head of Existing Customers Engineering, Global Technology (IT)
Viasat, Inc.
09.2021 - 12.2022
- Enhanced team productivity by 20% and increased delivery success rate by 15% through the implementation of automated metrics processes and guardrails within existing customers' engineering department
- Improved accuracy of delivery estimates by 15% by creating a planning and delivery process for products to over 500,000 customers
- Increased efficiency of product management by implementing Jira guidelines with eazyBi dashboards to track initiative progress, estimation accuracy, and facilitate team collaboration
- Developed clear processes and standards for setting and measuring development commitments, increasing trust between the business and engineering
- Spearheaded automation initiatives within the engineering team to increase delivery efficiency by streamlining workflow processes and integrating real-time performance metrics dashboards
Engineering Manager of Platform Services
Viasat, Inc.
12.2019 - 09.2021
- Managed 6 agile scrum teams that supported and deployed API micro-services to support multiple business stakeholders and budgets
- Achieved a 75% reduction in time to market for new micro-services by developing an internal developer platform for Kubernetes deployment
- Spearheaded the creation and implementation of companywide REST API standards following Open API 3.0
- Increased product delivery predictability by collaborating with external technical teams, product management, and project management to deliver platform services
- Architected and implemented services and APIs in support of the Viasat Stream product
- Solutions included content edge cache management, external content management partner APIs that meet Streaming Video Technology Alliance open caching standards, HLS content parsing and accounting of content usage over the satellite network
- Architected and implemented APIs for automated management of traffic shaping policies for commercial aviation business stakeholders
Software Engineering Manager
Viasat, Inc.
06.2012 - 12.2019
- Managed multiple teams for terminal software development, mentoring and growing new leaders while driving the overall growth of the team from 5 to 50 members
- Leveraged technical skills in software metrics and data analysis to create standardized frameworks for performance evaluation and improve decision-making processes within the team
- Led terminal teams in successfully transitioning to DevOps and Agile Methodologies, resulting in faster delivery to market of new releases and a focus on customer satisfaction
- Enhanced internet connectivity experience for residential and mobility customers by developing issue detection applications on embedded terminal devices
- Successfully reduced spontaneous terminal reboots 75% by identifying and facilitating field issue fixes using automated tooling and dashboards
Embedded Software Engineer
Viasat, Inc.
06.2004 - 06.2012
- Developed high performance traffic shaping algorithms for first generation mobility terminals
- Implemented data plane improvements for ground based terminal software in C on a cross-compiled Linux platform
- Designed and documented new solutions for government RFPs based on existing specialized architecture
- Implemented complex algorithms for high traffic inline network encryptors in C in an embedded environment with a combination of a proprietary low weight operating system and Linux for efficient and secure data plane packet processing
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE AND COMPUTATIONAL MATH
RENSSELAER POLYTECHNIC INSTITUTE
TROY, NY01.2004
Skills
- Developing high performance teams
- Management of global teams
- Strategic Planning
- Process Improvement
- Organizational Development
- Roadmap planning
- Staff forecasting and cost management
- Product and project management
- Agile Methodologies
- Platform products
- Automated pipelines and CI/CD
- OKRs for strategic alignment and visibility
- System and software architecture design
- REST API design and development (Open API 30)
- Streaming Video Technology Alliance open caching API standards
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureWork from home option401k matchHealthcare benefitsPaid sick leaveStock Options / Equity / Profit SharingPaid time offFlexible work hoursTimeline
Head of Development and Engineering, Viasat Stream
Viasat, Inc.
12.2022 - 12.2023
Head of Existing Customers Engineering, Global Technology (IT)
Viasat, Inc.
09.2021 - 12.2022
Engineering Manager of Platform Services
Viasat, Inc.
12.2019 - 09.2021
Software Engineering Manager
Viasat, Inc.
06.2012 - 12.2019
Vice President of Development Engineering, Software Products and Consumer Experiences
Viasat, Inc.
06.2004 - Current
Embedded Software Engineer
Viasat, Inc.
06.2004 - 06.2012
BACHELOR OF SCIENCE - COMPUTER SCIENCE AND COMPUTATIONAL MATH
RENSSELAER POLYTECHNIC INSTITUTE
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