NICOLE HARRELL
Denton,TX
Summary
Proven leader at Amazon, adept in safety management and workflow optimization, significantly enhancing process efficiency and team development. Excelled in fast-paced environments, mastering assignment delegation and management support, while fostering a culture of safety and productivity. Skillfully balanced customer satisfaction and operational demands at Dillard's, showcasing exceptional multitasking and organizational abilities.
Overview
15
15
years of professional experience
Work History
Process Assistant
Amazon
11.2017 - Current
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
Sales Associate, Women's Shoes
Dillards Department Store
01.2010 - 10.2017
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Education
Associate of Business Administration - Business Administration
EXECUTIVE SECRETARY SCHOOL OF BUSINESS
Dallas, TX05.2002
High School Diploma -
Abilene High School
Abilene, TX05.1998
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
Timeline
Process Assistant
Amazon
11.2017 - Current
Sales Associate, Women's Shoes
Dillards Department Store
01.2010 - 10.2017
Associate of Business Administration - Business Administration
EXECUTIVE SECRETARY SCHOOL OF BUSINESS
High School Diploma -
Abilene High School
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