Nicole Hogan
JENSEN BEACH,FL
Summary
A dynamic professional with a proven track record in customer service and B2B sales, I excel in strategic thinking and organization. At LifeCare Therapy Services, I enhanced client satisfaction and confidentiality, contributing to business growth. Skilled in CRM management and communication, I thrive in fast-paced environments, driving results and fostering strong relationships.
Overview
7
7
years of professional experience
Work History
Patient Services Liaison
LifeCare Therapy Services
05.2023 - 05.2024
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, ensuring confidentiality at all times.
Server
Red Lobster
05.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Shakra's Deli
08.2021 - 06.2022
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Prepared food items in compliance with recipes and portioning control guidelines.
Assistant Painter
Painting With A Twist
02.2017 - 10.2018
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted guests with paintings.
Education
BBA - Marketing
Florida Atlantic University
Boca Raton, FL08.2023
Skills
- B2B Sales
- Communication
- Strategic Thinking
- Organization
- Customer Service
- CRM Management
- Time Management
- Business Development
Timeline
Patient Services Liaison
LifeCare Therapy Services
05.2023 - 05.2024
Server
Red Lobster
05.2022 - 09.2022
Server
Shakra's Deli
08.2021 - 06.2022
Assistant Painter
Painting With A Twist
02.2017 - 10.2018
BBA - Marketing
Florida Atlantic University
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