Nicole Howland

• Analyzed and enhanced inventory management workflows to support product availability and decrease stock inconsistencies.
• Designed and implemented targeted training initiatives to boost team efficiency and uphold operational standards.
• Interpreted sales data to refine product placement, driving increased customer interaction and satisfaction.
• Monitored daily operations to ensure compliance with company policies and industry regulations.
• Implemented strategies to encourage employees to embrace their responsibilities, resulting in heightened accountability and performance outcomes.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed scheduling and staffing needs, ensuring optimal coverage during peak business hours for improved service delivery.
• Led performance reviews for team members, fostering professional development and accountability within the department.
• Analyzed existing workflows and developed initiatives that significantly improved efficiency across multiple departments.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.

Developed and implemented strategies to maximize customer satisfaction.

Lead job responsibility with contacting clients and scheduling.

Contacting vendors and maintaining a professional relationship, for further growth in the company.

Set up and designed a graphic layout for placement of home decor in the clients home for a good presentation to future buyers.