Nicole Ramos
New York,NY
Summary
Hardworking Student offering part-time work experience in multiple fields and extensive knowledge of core subject matter, specifically within sociology and law. Meticulous and detail-oriented with excellent observational, organizational, and communication skills. A resourceful team player with experience with software applications, social media platforms, and project support with a proven history of solutions-oriented problem-solving.
Overview
4
4
years of professional experience
Work History
Hostess
Oaklands Marina And Restaurant
06.2023 - 08.2023
- Managed over 400 customers daily; resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Head Camp Counselor
Sportime
05.2019 - 09.2022
- Worked with children of varying ages (4-10), interests, skills, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisors.
- Documented activities, injuries, and accidents to inform parents and maintain consistent records.
- Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity. This included working one-on-one with specific children who needed extra care and attention.
Intern
YAI Seeing Beyond Disabilities
06.2021 - 08.2021
- Sorted and organized files, spreadsheets, and reports. Uploaded and organized files on Salesforce.
- Participated in workshops and presentations related to projects to gain knowledge.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Prepared project presentations and reports to assist senior staff.
- Interacted with customers by phone, email, or in person to provide information in both English and Spanish.
Intern for Mayor of Key Biscayne
City Of Miami
06.2020 - 08.2020
- Assisted with planning and implementation of diverse projects and events including a sustainability initiative and voter promotion.
- Gathered, reviewed, and validated data for accuracy and integrity.
- Communicated with local universities and counties to collaborate on joint initiatives.
- Wrote and proofread reports, presentations, and a website for internal and external use.
Education
Bachelor of Arts - Non-Governmental Organizations And Social Change
University of Southern California
Los Angeles, CA05.2026
High School Diploma -
Choate Rosemary Hall
Wallingford, CT05.2022
Skills
- Interactive Communication Skills
- Child and Adolescent Mentoring
- Conflict Resolution Techniques
- Team Leadership
- Effective Communication
- Data Evaluation
- Report Preparation
- Project Assistance
- Customer Relationship Management
- Proficient in Microsoft Software
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Oaklands Marina And Restaurant
06.2023 - 08.2023
Intern
YAI Seeing Beyond Disabilities
06.2021 - 08.2021
Intern for Mayor of Key Biscayne
City Of Miami
06.2020 - 08.2020
Head Camp Counselor
Sportime
05.2019 - 09.2022
Bachelor of Arts - Non-Governmental Organizations And Social Change
University of Southern California
High School Diploma -
Choate Rosemary Hall
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